The Importance of Saying, "You're Fired"

Yup, it's time for that mid-summer stretch.

This might be the most insensitive post I have composed in a while with the poor timing of the title and the national economic woes reported last week. But I am going to allow it. It's really not about people getting fired because there is only a small percentage in the world that actually have the balls to say that.

The angle I am pointing to is more on the service economy that we currently live in. It's a consistent complaint from POTUS to the old crazy guy standing on the corner of Lane and Jackson. We don't make anything anymore, but we sure as hell can find someone to help you find it.

My primary exhibit in my case regards health care. No, no, I am not stirring that hornet's nest. I have had the worst bout of "what the hell is wrong with my left eye" for about...oh, a year and a half. It started with my first trip to Boston when my left eye flared into one of Kypton's red suns while our CIO was chatting up my team. And it hasn't let up. I went to my optometrist with lacking results. So, naturally, I bump it up to a specialists. My new GP gave me the recommendation and I moved on that data. Now, I should have been a bit skeptical because it was a doc only three floors below his office is one of these lovely North Texas medical super-centers where you can break your hip and have a stroke and get them fix in the same building.

Anywho, I am not going to release this ophthalmologist's name. If you want my personal evaluation, I can discuss this offline. So, I go in. I say I have a stye, some extra eye mucus build-up on and around my eye when I wake up and my left eye shifts from pink to red constantly. What I thought was temporarily odd was they went through a full eye exam. I didn't object because I was a new patient and I guess they needed a baseline. Okay, let's do that. But when I wrapped up with the exam and got to qualify time with the real doc (not the techs, which I will address other issues with shortly) and ask why is wrong with my eye, I get the following answer:

"I don't know."

I don't care if you are a horse doctor, hearing "I don't know" from anyone called "doctor" is not a very good answer. So, the doc gives me the exact same prescription as my optometrist. To me, on a definitional level, there is something very wrong with an ophthalmologist and an optometrist performing the exact same remedy. But whatever, this person is a professional and I will go with their recommendation.

A week and a half passed. I magically receive new contacts and get a follow up. Right eye: 20/20. Left eye: 20/fucked up. I have no idea what is going on because my stye wasn't addressed, I still wake up with build-in from Slimer of Ghostbusters fame and, now, I can't see clearly. In my year and a half the vision in my left eye deteriorated. Lovely. So, let's do another eye exam--because that's exactly why I came to the office in the first place???--and see what we see...again. Go figure my prescription would change because they used my glasses as a vision baseline as the baseline has obviously changed. To sum up, second trip to the doc: second different prescription, no solution for my red eye ("I think it's just irritated"), my stye or my gross eye extract.

Two and a half weeks pass. I receive my second set of contacts. Once again, epic fail. 20/20 on the right but the 20/25 on the left causes even more eye fatigue and irritation. Left eye is still red. Stye is still there. I have to wake up flaking off more grossness from my eyes. The doc offers one more solution: hard gas perm contacts. Well, those would be great if I didn't have eyes that were still changing. But I was desperate.

Fourth trip: this one was the kicker. For those blessed with 20/20 vision and that never have to deal with hard lenses, let me see if I can describe the sensation. Have you ever installed plexi-glass panels in preparation for a hockey game? Yeah, it's like that, but put the plexi-glass in your eye. And let that installation swim in your eye for 10-12 hours a day. Go figure my red left eye would turn florescent red. And yes, I still have the stye and I still wake up with garbage caking my eyelids and lashes.

But that wasn't the best part...the best part was when one of the techs gave me soft lens solution instead of hard lens lubricant drops. You work at an ophthalmologist! How the hell do you not know the difference. Throughout the repeated trips, the techs were either ignorant of the hardware, ignorant of the patient or stretched thin because they were the only two that knew what was going on in the place. I spent 90% of my time with the techs than the actual doctor-doctor. This is the same with most medical experiences since 1978. But damn, come on now!

Why am I beating up a doctor's office that is prominently featured in D Magazines Best Docs in Dallas (still not releasing the name)? Because. If I was a five year-old or stuck in college I would not have done what I did a couple of weeks ago. I fired that doctor.

As an adult, I have to remember that my choices are not only tempered by education and influence, but EXPERIENCE. If I had a poor experience at a restaurant, I have a rule that I give that place one more shot (with exceptions). Everything else, I have to man-up, go with what I know and make a decision. I almost forgot that in dealing with my fired doctor. If I am merely going by a CV or resume from a recommendation from another doctor, I would still be stuck in that cold waiting room looking at a Sports Illustrated from 2009 and ushered by some tech that might screw something big up the next time.

We have to remember this because we have this power in our daily lives. Don't like what you are reading? Fire them. Don't like the news you are watching? Fire them. Don't like how your representatives are representing you? Fire them (next time the chance comes around). Don't like the people you are associating yourself with? Fire them. And if someone doubles-back and takes it personally, then they need to grow up.

Just think if I had this power when I was twelve. No, don't think that. Because you can't fire people until you have the education, influence and experience to back up your choice. Simple as that. It was about time I fired this doc. Another couple of weeks, my left eye would have been mistaken for stigmata.

Lessons Learned, my three things.
1) Looks like the collective caught a big fish. I'm sure we will know all the details in about a month or so.
2) There is nothing wrong with the word "bum". Jesus, can we ease up on the PC for two seconds?
3) Doesn't matter how free is, there is always a cost involved.

As much as I would like to get back to the "NFL is dead" series, I have some much important work to do and some hard core playing to do as well. I smell back-to-back posts (that will be separated by two months, but I will try to be better than that). DC and NYC await. Film...when I get it. Talk later.